Privacy Policy
Effective Date: August 2026
At The Chania Experience, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our travel planning services.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Travel destinations and preferences
Travel dates
Budget information
Information you provide through contact forms, consultations, or questionnaires
How We Use Your Information
Your information is used to:
Respond to inquiries
Schedule consultations
Provide personalized travel planning services
Communicate about your trip and our services
Improve your experience with The Chania Experience
Information Sharing
The Chania Experience does not sell, rent, or trade your personal information. Your information is only shared when necessary to coordinate travel-related services at your request or as required by law.
Data Security
We take reasonable measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
Contact
If you have questions about this Privacy Policy, please contact:
The Chania Experience
thechaniaexperience.co@gmail.com
Terms & Conditions
Effective Date: August 2026
By using this website or booking services with The Chania Experience, you agree to the following Terms & Conditions.
Services
The Chania Experience provides personalized travel planning and concierge services, including destination research, itinerary creation, accommodation recommendations, restaurant suggestions, activity recommendations, and booking coordination.
Payment
Planning services begin only after payment has been received.
Cancellations & Rescheduling
Consultations may be rescheduled with at least 24 hours’ notice. Planning fees are non-refundable.
Refund Policy
Due to the personalized nature of travel planning services, planning fees are non-refundable.
Client Responsibilities
Clients are responsible for:
Providing accurate travel information
Reviewing all travel confirmations
Ensuring valid passports, visas, identification, and other required travel documents
Meeting all travel requirements established by airlines, hotels, tour operators, and destination governments
Travel Concierge Services
The Chania Experience operates as an independent travel planning and concierge service. We are not a licensed travel agency and do not sell travel packages or guarantee pricing from third-party travel providers.
Disclaimer
The Chania Experience provides travel planning and concierge services designed to assist clients in planning personalized travel experiences.
We are not responsible for changes made by airlines, hotels, vacation rental providers, tour operators, restaurants, attractions, weather conditions, government regulations, or other third-party providers.
Pricing, availability, and reservation policies are determined by the individual provider and are subject to change until bookings are confirmed.
Clients are responsible for ensuring they possess valid passports, visas, travel documentation, and any required health or entry requirements before departure.
The Chania Experience is not liable for cancellations, delays, interruptions, injuries, losses, or damages resulting from third-party travel providers or circumstances beyond our control.
© 2026 The Chania Experience. All Rights Reserved.
The content, branding, logos, images, itineraries, travel guides, and materials on this website are the property of The Chania Experience and may not be copied, reproduced, or distributed without written permission.